Ryanair
Ryanair separates statutory compensation requests from care-expense claims. Its disruption refund is usually handled through the booking or the refund link sent by email.
Verified direct-claim directory
Official airline compensation, expense and refund forms
Start with the operating airline and keep 100% of any compensation you receive. These links go to official airline websites—not claims-management companies.
Links checked 21 October 2026Before submitting: identify the operating airline, keep the booking reference and boarding passes, record the final arrival time, ask for the written disruption reason, and photograph every itemised receipt.
Free flight compensation claim template
Use this wording when an airline does not provide a clear form. Replace every item in square brackets and attach copies rather than original documents.
Subject: Compensation and expense claim for flight [flight number] on [date]
Dear [airline name],
I am claiming compensation and, where applicable, reimbursement of reasonable care expenses for flight [flight number] from [departure airport] to [final destination] on [date], booking reference [reference]. The flight arrived [number] hours and [number] minutes late / was cancelled on [date notified].
Please confirm the precise reason for the disruption and assess this claim under [UK261 / EU261 / applicable passenger-rights rules]. My passenger name is [full name]. I have attached my booking confirmation, boarding pass and itemised receipts totalling [currency and amount].
Please pay any amount due to [payment details requested through the airline’s secure process] and provide a written decision if you reject any part of this claim.
Kind regards,
[full name]
[contact email]
Do not email full card details, passwords or identity documents unless the airline’s secure process specifically requires them. Submit through the operating airline’s official portal whenever one is available.
UK and European airlines
Use the airline’s own form first. Compensation and expense reimbursement are often separate requests.
easyJet
easyJet provides distinct portals for EC261/UK261 compensation and reasonable welfare expenses.
British Airways
BA uses a combined feedback and claims journey for disruption compensation and expenses, with case tracking available afterward.
Wizz Air
Claims, compensation and refund requests begin through Wizz Air’s account-based claims process.
Jet2
Jet2’s dedicated form covers compensation, expenses and qualifying disruption refunds.
Loganair
Loganair has compensation guidance and a separate disruption-refund form.
Indian airlines
For Indian domestic protections, retain the airline case number before escalating through its grievance process or AirSewa/DGCA.
Air India
Air India provides a dedicated EU/UK261 form for eligible flights departing the UK or EU, plus separate refund and general disruption channels.
IndiGo
Use Plan B for airline-initiated cancellations or major schedule changes, and the refund tools for eligible refunds. Compensation depends on the route and applicable passenger-rights rules.
Asia-Pacific airlines
Rights vary by departure country, destination and operating carrier. These airlines do not offer one worldwide fixed-compensation scheme.
AirAsia
AirAsia directs refund requests through its Bo support assistant. Service-recovery and compensation rules depend on the operating AirAsia carrier and country.
Scoot
Scoot accepts feedback and disruption requests through its official customer-service form, with route-specific passenger policies.
Evidence to prepare once
Booking evidenceConfirmation, ticket number, booking reference and passenger names.
Flight evidenceFlight number, date, route, scheduled time and actual arrival time.
Disruption evidenceAirline messages, airport photographs and the airline’s written reason.
Expense evidenceItemised receipts, payment proof and why each purchase was necessary.
If the airline rejects or ignores the claim
Ask for a written final response. For UK-related disputes, check the CAA’s current ADR information. For EU disputes, locate the relevant national enforcement body. Indian passengers should follow the airline’s grievance ladder before using AirSewa/DGCA. Other routes require the regulator or consumer body responsible for that journey.
Editorial note: This directory is independent and contains no flight-claims affiliate links. It is general information, not legal advice. Airlines change forms and response targets, so verify the destination page before submitting sensitive information.